Frequently asked question

We mainly specialize in discounted deals in computers, laptops, tablets and phones.

Complete our online client access form for us to review and approve.

At this moment, we only accept pre-payment via wire transfer or COD Certified or Company check. 

We only sell to wholesale business, distributors, retailers, and other resellers. Therefore, sales tax does not apply as long as we receive your Tax Exempt license only if you are located in the State of Florida, Export or out of state customers are all Tax Exempt. 

We ship to many countries around the Globe using various air freight forwarders as well as UPS Supply Chain, DHL and Fedex International Express Freight. You are also welcome to do a pick up at our warehouse location or ask us to transfer the merchandise to your local choice of Freight Forwarder as long as they are located in South Florida. 

We are conveniently located in Coconut Creek, FL United States. We are 40 miles north of Miami and 40 miles south of West Palm Beach

We sell brand new products, manufacturer refurbished, open box recertified and 3rd party refurbished in different grade categories.  

We dont allow returns if the product was shipped outside of USA unless the item was proven to be DOA

All warranties are only effective in USA unless otherwise stated. New items 1-3 years warranty based on manufacturer, factory refurbished is 90 days from the shipment date, 3rd party refurbished is 90 days from the shipment date, Open box is a remainder of original warranty provided. 

Yes, in most cases we can prepare the order as per your request.

Yes, please contact our purchasing department via email : purchasing@wholesale-broker.com